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How to return an order?
How to return an order?

Return policy and practical information

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Written by D.P. ("DeePee")
Updated over 4 months ago

ℹ️ Here we describe how an unused product can be returned to us. If you want to know how to send your samples to our lab, using the Retourbox, click here.

Unopened test kits can be returned within 14 days, "no questions asked". Within 10 days after we receive the return shipment, we refund the product(s) + our shipping costs (if any). Medication and supplements can unfortunately not be returned.

Return address:

Health Yourself AG

Lerchenfeldstrasse 3

9014 St. Gallen

Please apply enough stamps. Include your order number inside or on the package, so we know whom to refund.

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